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    WhatsApp CRM

    WhatsApp CRM SoftwareManage Every Lead, Chat & Deal in One Place

    Stop switching tabs. Manage WhatsApp conversations, assign agents, set reminders, and close deals — all from a single smart dashboard.

    ₹999

    Per Month, Starter

    Free

    Onboarding

    1–3 days

    Typical Go-Live

    Official WhatsApp Business API  ·  Free onboarding  ·  Plans from ₹999/mo

    Overview

    What Is WhatsApp CRM Software?

    Traditional CRM + WhatsApp = WhatsApp CRM. Unlike basic WhatsApp Business, it adds a full CRM layer for teams — giving you visibility, control, and automation across every customer conversation.

    Are your sales reps managing leads from personal WhatsApp? End the chaos with a centralised inbox, pipeline view, and automated follow-ups — all in one place.

    10,000

    CRM Contacts

    On Starter

    5

    Team Logins

    Role-based, on Growth

    Unlimited

    CRM Contacts

    On Scale

    Learn more about WhatsApp Business API Compare WhatsApp API plans
    Features

    Dashboard Features Built for Sales Teams

    Everything your team needs to turn WhatsApp chats into revenue.

    🗂️ Unified Team Inbox

    Starter has a 1:1 live chat inbox; the shared multi-agent team inbox starts on Growth. Chat assignment, tagging & notes in a single shared view.

    Shared team inbox from Growth (5 logins)
    Chat assignment, tagging, notes

    📊 Lead Pipeline View

    Kanban-style lead stages with filters by agent, date, and label.

    Kanban-style lead stages
    Filter by agent, date, label

    🔔 Follow-up Automation

    Auto-reminders after X hours with template-based message sequences.

    Auto-reminders after X hours
    Template-based sequences

    📈 Analytics & Reports

    Per-agent performance metrics and conversion funnel analysis. The full BI dashboard and custom exports are on Scale.

    Per-agent performance
    Conversion funnel metrics

    🔗 CRM Connections

    Connect HubSpot, Zoho, Salesforce or any CRM through the REST API and webhooks. Not included on Starter; Growth allows 100 requests / min; Scale has the full API and webhooks.

    REST API & webhooks (Growth and Scale)
    Auto-create contacts from chats
    Automation

    WhatsApp Automation That Runs Your Follow-ups for You

    Set it once, let it run. 2 Automations on Starter, 5 Multi-Step Flows on Growth, 20 Advanced Funnels on Scale.

    Auto-reply when agent offline

    Never miss a lead, even after hours.

    Birthday / anniversary auto-messages

    Build relationships automatically.

    Read WhatsApp Automation Guide →
    Free Demo

    See how NotifyTech CRM turns WhatsApp chats into closed deals.

    Comparison

    WhatsApp CRM vs Regular CRM

    See why leading sales teams are switching to WhatsApp-native CRM

    Feature
    Regular CRM
    WhatsApp CRM
    Communication
    Email / Call
    WhatsApp chat
    Automation
    Basic
    WhatsApp automations & follow-ups
    Lead Capture
    Forms
    Direct chat
    Best WhatsApp CRM Tools →
    Integrations

    Connect the Tools You Already Use

    Connect your CRM and business tools through the REST API and webhooks. Not included on Starter; Growth allows 100 requests / min; Scale has the full API and webhooks.

    HubSpot

    Zoho CRM

    Salesforce

    Webhook/API

    Developer documentation → Compare WhatsApp API plans →
    FAQ

    Frequently Asked Questions

    Official WhatsApp API

    Turn Every WhatsApp Conversation Into a Revenue Opportunity

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