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    Official WhatsAppBusiness APIfor India.

    NotifyTech AI's WhatsApp Business API gives your business an official WhatsApp number with a live chat inbox, CRM, campaigns, automations and AI lead scoring built in. Plans start at ₹999 a month, onboarding is free, and Meta's per-message charges pass through at 0% markup.

    Starter, Growth and Scale plans
    From ₹999/mo
    Markup on Meta’s message charges
    0%
    For most numbers to go live
    1–3 business days
    Onboarding and template help
    Mon–Sat, 9–7 IST

    What does the WhatsApp Business API include?

    Every plan includes official WhatsApp numbers, a live inbox, CRM contacts, campaigns, automations, AI credits and media storage, with free onboarding. REST API and webhooks start on Growth. Limits rise with each plan.

    • Official WhatsApp numbers

      1, up to 3 or up to 10 official numbers by plan, with free onboarding and setup.

    • Live and shared team inbox

      A 1:1 live chat inbox on Starter, a shared multi-agent team inbox on Growth, and priority routing with response-time controls on Scale.

    • CRM contacts

      Keep 10,000, 25,000 or unlimited contacts in the built-in CRM, with chats and lead status in one place.

      WhatsApp CRM software
    • Broadcast campaigns

      Send approved templates to opted-in contacts: 20, 100 or 500 campaigns a month by plan.

    • Automations and triggers

      2, 5 or 20 automations and funnels by plan, from auto-replies to multi-step follow-ups.

      WhatsApp chatbot integration
    • AI credits

      200, 1,000 or 10,000 AI credits a month for template writing, lead scoring and classification.

    • REST API and webhooks

      Not included on Starter. Growth allows 100 requests / min; Scale has the full API and webhooks.

      Developer documentation
    • Media storage

      500 MB, 5 GB or 20 GB for images, documents and chat media by plan.

    How does the AI lead engine work?

    It captures a lead, scores it, calls the ones worth a call and hands them to your sales team. Each step gets more capable as you move up a plan.

    1. 01Capture

      From Starter

      Leads come in from your connected sources. Growth takes Instagram, FB Lead Ads & Web; Scale covers Meta, Web & CRM Sync.

    2. 02Score

      From Starter

      AI rates each lead's quality. Starter gets a basic Quality Score; Growth sorts leads Hot / Warm / Cold; Scale adds enrichment and deduplication.

    3. 03Qualify

      From Growth

      An AI voice call checks interest, budget and timing with the leads that look hot. Calls are billed per minute from your prepaid wallet, separately from your plan.

    4. 04Route

      From Growth

      Hot leads go to your sales team with automated follow-ups. Scale adds call summaries and transcripts and routes by team.

    Want the bot builder in more depth? See WhatsApp chatbot integration, or check AI voice calling rates

    How much does the WhatsApp Business API cost in India?

    Plans run from ₹999 to ₹6,999 a month, or ₹849 to ₹5,949 a month when billed yearly. Onboarding is free on every plan. Meta's per-message charges are billed separately.

    Starter

    For founders, shops, clinics & coaching

    • 1 official number
    • 10,000 contacts
    • 1:1 Live Chat inbox
    • 200 AI credits a month

    ₹999/month

    or ₹849/mo billed yearly · Save 15%

    Get Started

    Growth

    Most Popular

    For growing sales & support teams

    • Up to 3 numbers
    • 25,000 contacts
    • Shared Multi-Agent team inbox
    • 1,000 AI credits a month
    • Instagram, FB Lead Ads & Web
    • AI voice qualification

    ₹1,999/month

    or ₹1,699/mo billed yearly · Save 15%

    Get Started

    Scale

    For agencies, branches & franchises

    • Up to 10 numbers
    • Unlimited contacts
    • Priority Routing & SLA Controls
    • 10,000 AI credits a month
    • Full API and webhooks
    • BI dashboard and exports

    ₹6,999/month

    or ₹5,949/mo billed yearly · Save 15%

    Get Started

    More than 10 numbers, more than 20 logins or higher API limits? Talk to us about a custom setup. Contact sales

    Compare every plan feature by feature

    How does WhatsApp API pricing work?

    You pay two bills. Your NotifyTech AI plan covers the platform. Meta charges separately for each delivered template message, by category, and we pass that charge through at 0% markup. Replies inside the 24-hour customer service window are free.

    • Marketing and authentication templates are always charged. Utility templates are free inside an open 24-hour window.
    • Meta changes its rates only on 1 Jan, 1 Apr, 1 Jul and 1 Oct, with at least a month’s notice.
    Read the guide to WhatsApp Business API pricing in India

    01 · Paid to NotifyTech AI

    Your NotifyTech AI plan

    ₹999/mo

    Save 15% with yearly billing

    The platform: inbox, CRM, campaigns, automations, AI credits and the API.

    02 · Meta’s rates, 0% markup

    Meta’s message charges

    ₹0.115

    to ₹0.8631 per message, by category

    Meta charges per delivered template message, by category. We pass the charge through at cost.

    • Marketing

      Offers, promotions and announcements

      ₹0.8631/msg
    • Utility

      Order updates, receipts and reminders. Free inside an open 24-hour window.

      ₹0.115/msg
    • Authentication

      One-time passcodes and login codes

      ₹0.115/msg
    • Service

      Your replies to a customer who messaged you, inside 24 hours

      Free

    Meta's India rate card as of 1 Jul 2026. Rates are per delivered message and exclude 18% GST.

    How can I cut my WhatsApp API costs?

    Meta charges for delivered template messages, so the savings come from sending fewer, better-placed ones and using the free windows. Six habits that do most of the work:

    1. 01

      Combine alerts into one utility message

      An order confirmation, a payment receipt and a dispatch notice minutes apart can be three charged messages. One utility template that covers them is charged once.

    2. 02

      Use the right template category

      Genuine order and account updates belong in Utility (₹0.115), not Marketing (₹0.8631). Meta bills the category it applies to the template, so keep promotions out of utility templates.

    3. 03

      Send utility updates while the window is open

      When a customer messages you, a 24-hour window opens. Replies inside it are free, and so are utility templates sent while it is open.

    4. 04

      Start chats from free entry points

      A chat that starts from a Click to WhatsApp ad or a Facebook Page call-to-action button opens a 72-hour window in which every message, templates included, is free.

    5. 05

      Message people who opted in

      Opted-in contacts read, reply and rarely report. Fewer blocks and reports protect your quality rating, which protects how many people you can reach.

    6. 06

      Let automation answer first

      Auto-replies, FAQs and lead questions sent inside the window cost nothing, so a chatbot can handle the first conversation before a person steps in.

    What do I need to get started?

    Three things: a Meta Business Manager account, a phone number you can verify, and a commitment to follow Meta's messaging policies. We handle verification, number registration and display-name approval, and most numbers go live in 1–3 business days.

    • A Meta Business Manager account

      It holds your business identity and WhatsApp account. We handle Meta Business verification with you.

    • A phone number you can verify

      It must be able to receive a verification code. Use your existing WhatsApp Business App number with our API. No number change required.

    • Compliance with Meta’s messaging policies

      Message only people who opted in, and keep templates accurate. We help you draft templates that pass review on the first try.

    1. Day 0

      Talk to us

      Pick a plan and share your Meta Business details.

    2. 1–3 business days

      Number goes live

      We handle verification, number registration and display-name approval. Meta’s review sets the pace.

    3. A few hours to 1–2 business days

      Templates approved

      Meta reviews each message template. Most are cleared quickly when the content is clear.

    Onboarding and template help: Mon–Sat, 9–7 IST. Timings depend on Meta's review and are not guaranteed.

    WhatsApp Business API questions, answered

    Short answers to what businesses in India ask before they start. For plan limits feature by feature, see the pricing page.

    1. The WhatsApp Business API is Meta’s official way for companies to message customers at scale. It supports team inboxes, automation, campaigns and software integrations, and runs through an approved provider such as NotifyTech AI on a number registered with Meta, instead of a single phone.

    Your customers are already on WhatsApp.

    Tell us about your business and we set up your official number, your inbox and your first templates. Plans from ₹999 a month.

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